Acuity Scheduling integration: book appointments during the call.
Léa checks your free slots in Acuity Scheduling and books the one the customer chooses. The appointment appears in your calendar, with nothing to copy over. From Pro.
Available in France today. Coming soon to the UK and Europe.
- Calendar
- Acuity Scheduling
- Slot
- Tuesday 14:30
- Customer
- Claire D.
- Confirmation
- SMS sent
An appointment booked at lunchtime,
without putting down your scissors.
- Before
12:40, a client calls the salon
You are in the middle of a cut. Léa answers on behalf of the salon and asks which service the client would like.
LéaPhone - During
Léa looks for a time in Acuity
She reads your availability in Acuity Scheduling and offers two times. The client chooses Thursday at 18:00, and Léa books it.
LéaPhoneFrom Pro - After
Lucie sends the confirmation
Thanks to a workflow (a chain of automatic actions), an SMS confirms the appointment. A reminder follows on the date you set.
LucieSMSFrom Pro
Your Acuity Scheduling calendar,
open to clients who call as well.
Your clients already book online through your Acuity Scheduling page. Those who would rather phone now go through Léa, who books in the same calendar. You no longer have two lists of appointments to reconcile.
If a client wants to move or cancel a session, Léa finds the appointment, then moves it to a free slot or deletes it. You decide which of these actions she is allowed to take.
Further reading: appointment booking by phone, the workflows that send reminders, and the other calendar integrations.
Results observed
in how our customers use their agents.
The typical customer is the median: the middle value of the results calculated for each customer. They do not guarantee your own results.
Your questions,
straight answers.
In short. With the Acuity Scheduling integration, Léa answers the phone, offers the slots that are still free and books the appointment in your Acuity calendar. She also picks up between 12:00 and 14:00, when 12% of calls come in for a typical customer.
Another question?Write to us Open the integrations catalogue in your Starleads workspace and choose Acuity Scheduling. You then authorise access to your Acuity account, or paste an API key if the tool asks for one. All that is left is to add the tool to Léa’s settings.
Yes, if you set her to English. Each agent speaks the language chosen in its settings: French, English, German, Spanish or Italian.
You need Pro, at €239 excl. VAT a month with a 12-month commitment, or Business: calendar connection is part of both. With Starter, Léa picks up and takes messages, without access to Acuity Scheduling.
Starleads is coming to the UK and Europe.
Starleads is available in France today. Join the waitlist and we’ll email you as soon as it opens in your country.