A clearer main role
Reception, qualification, support: instructions grow longer when one agent does everything. Each specialist gets its own task.
Sub-agents: specialists for complex requests. One point of contact for your customer.
An appointment, a search, a diagnosis: your agent consults a specialist during the conversation. Your customer keeps talking to the same agent.
Available in France today. Coming soon to the UK and Europe.
LéaYour customer’s point of contact
Appointment bookingCalendar and slots
Technical supportDiagnosis and troubleshooting“Tuesday at 14:00 works.”Léa picks the conversation back up
A precise task, for the right specialistAn appointment to book?
An appointment to book?
A specific search?
Your agent consults the right specialist during the conversation, then carries on. Your customer keeps talking to the same agent.
One conversation, expertise at the right moment
LéaMain agentYour customer
I’d like an appointment on Tuesday afternoon.
Léa
Let me check the available slots for you.
Expertise to consult
One point of contact
Your customer stays in the conversation with Léa.
The specialist consulted
Appointment booking
Check the calendar and book a slot that fits the request.
Connected calendarBooking rules
Ready to step inDuring the same conversation
An SMS confirmation can then go out through a workflow, from Pro.
Clearer rolesDon’t cram everything
Don’t cram everything
into one set of instructions.
Technical tasks get their own specialist
Working out a date or looking up a reference takes specific tools. The sub-agent handles the task and returns its answer.
Know-how you can reuse
You no longer redefine appointment booking for every agent. You attach the same specialist to the agents that need it.
Its role, its resourcesGive it what it needs
Give it what it needs
to do its job well.
Its description tells the main agent when to call on it. Its instructions tell it how to carry out the task.
Choose its name, avatar, AI model and tools. Add a knowledge base or files, depending on the task.
Code execution can also be switched on as an option. You decide what the specialist can use.
See the tools you can connectSub-agent settings
Appointment booking
Call on it to find or book a slot.
- Instructions
- Respect the contact’s availability
- AI model
- Chosen for this sub-agent
- Tools
- Calendar · search and booking
- Knowledge
- The team’s booking rules
- Files
- Information the task needs
LéaPhone receptionMarcWebsite chatAppointment booking
One sub-agent, attached to both agents.
Example setup · phone and chat
Create once, attach many timesThe same specialist
The same specialist
helps several agents.
You update its instructions in one place. Every agent it is attached to gets the same know-how.
You create the specialist in the app, then attach it to the agents concerned.
Apply this to customer serviceTwo roles that work togetherAn expert during the conversation.
An expert during the conversation.
A workflow around it.
The sub-agent brings its expertise.
Léa consults the appointment specialist. It finds the slot and returns its answer, then Léa carries on the conversation.
Léa↔ Sub-agent↔ Léa
The workflow organises the actions.
A form triggers a call. After the conversation, the workflow updates the CRM or hands the SMS confirmation to Lucie.
Event→ Conditions→ Actions
Discover workflowsYou stay in controlTest the specialist on its own.
Test the specialist on its own.
Review what it did.
Each sub-agent has its own test area. Its history keeps both test and live conversations.
Once it is attached, the main agent decides when to consult it, based on its description. You don’t have to trigger the handover yourself.
Prepare your testsCheck before attaching
The task is understood
The expected tool is used
The answer goes back to the main agent
Test or live: find the conversations in its history.
Your setupYour specialist, with your instructions.
Your specialist, with your instructions.
Start with a trial.
- 01
Describe its task
Name it and spell out when the main agent should consult it.
- 02
Give it its tools
Add its instructions, its resources and the access it needs. Test its answer.
- 03
Attach it to your agent
Link it to one or more agents, then check the handover on a full conversation.
Start with peace of mindYour questions,
Another question?Write to us
Your questions,
straight answers.
In short. A sub-agent is a specialised AI agent that your main agent calls on during the conversation for a specific task. Your customer keeps 1 point of contact: the specialist returns its answer to the main agent, which carries on the conversation. A Starleads sub-agent doesn’t count towards the number of agents in your plan.
Another question?Write to us Yes. You create each sub-agent in the app: name, avatar, description, instructions, AI model and tools. You then attach it to the agents that should be able to consult it.
The main agent decides when to hand over, based on the sub-agent’s description. The description should say in which situations to consult it.
They keep the same point of contact. The main agent hands a task to the specialist, gets its answer back, then carries on the conversation.
Yes, the same sub-agent can be attached to several agents. The app won’t let you delete it while an agent is using it.
A sub-agent brings expertise during the conversation. A workflow organises a chain of actions around the conversation, before or after it: triggering a call, updating the CRM or sending a confirmation.
Each sub-agent has its own test area and conversation history, for both test and live conversations. Check its answer on its own, then how the main agent hands over to it.
Sub-agents are available on every plan and don’t count towards the number of agents. Present the tasks to hand over and the tools to connect during the demo: our team will set out the usage costs before setup.
Starleads is coming to the UK and Europe.
Starleads is available in France today. Join the waitlist and we’ll email you as soon as it opens in your country.