Technology hosted in France, in the EU, by default. Encrypted data. Your calls are never used to train a model.
Available in France today. Coming soon to the UK and Europe.
Starleads data and models are hosted by OVH and replicated at Scaleway, in France, in the EU. This setup applies to the Starleads technology used by default.
In every plan
Hosting
ReplicationData and models · default technology
Data is protected by encryption in transit and at rest. Hosting in France and encryption are included in every plan.
Your agents’ conversations are used to handle your callers’ requests. They are not reused to train the models.
From transcription to voice, we have our own technology at every step. This lets you keep the processing of your conversations within the Starleads infrastructure hosted in France.
What the caller says is transcribed in real time. By default, this step uses Starleads technology hosted in France, in the EU.
A recording, a transcript and a copy in your CRM are not the same thing. Here is how to tell them apart.
You can retrieve or delete an audio recording from your workspace, at any time.
Your agent works with the documents, rules and tools you give it.
Simulate conversations and check your success criteria. Adjust the instructions before you put the new version live.
See tests and workflowsEvery change to the instructions is dated. You keep a history and can go back to a previous version.
Set up your agentRead a record, update it or book a slot: define the connected tools and how your agent uses them.
See integrationsRead our documents or talk to the team about your processing and hosting requirements.
You remain the controller of your call data. Starleads acts as a processor, under a data processing agreement with each customer.
Starleads is designed to help you meet your GDPR obligations: hosting in France, in the EU, encryption, no training on your calls, and recordings you can delete at any time. In the UK, the ICO sets out the UK GDPR rules on ico.org.uk.
That is what we recommend: announce the AI from the agent’s first message, in its instructions. Callers know who they are talking to, and a human adviser takes over when needed.
Yes. Calls handled by your agents are recorded and transcribed so that you can review them, and recordings are kept for 30 days. The details are in our privacy policy.
Plans start at €79 excl. VAT a month on Starter with a 12-month commitment, with 118,800 credits to use over the year and no monthly quota. Hosting in France and encryption cost nothing extra. You can try the platform free for 7 days first, with no limits.
Starleads is available in France today. Join the waitlist and we’ll email you as soon as it opens in your country.