AI appointment setter

Your customers choose a slot.
The AI books it in your calendar.

Your agents offer the free slots in your calendar, book during the conversation and arrange the confirmation. By phone, chat, SMS or WhatsApp, from Pro.

Available in France today. Coming soon to the UK and Europe.

SITUATIONS YOU FACE

An everyday problem.
A clear next step for your team.

Choose a situation to see the conversation and the actions set up in this example.

Your team is busy. The appointment is booked by phone.

Book without waiting
Léa · AI agentPhone · 10:30
Your customerI’m free on Thursday afternoon.
LéaThursday at 14:30 is free. Would you like to book that slot?
Lucie · confirmation

Your appointment is confirmed for Thursday at 14:30.

  1. The conversationLéa in conversation
  2. Action 1Appointment booked in Calendly
  3. Action 2Confirmation sent by SMS
  4. Action 3HubSpot record updated
YOUR RULES, IN EVERY CONVERSATION

The agent takes over.
You stay in control.

You set the availability and the booking rules. The agent applies them.

You choose the calendar, the length of appointments and the times open for booking.

The agent notes the request and the customer’s availability so your team can offer a solution.

You set the confirmation channel and when the reminder goes out, from Pro.

Your agent’s instructionsChanges saved
01/03The slots offered
CalendarTeam calendar
Appointment length30 min
Days open for bookingMondayTuesdayWednesdayThursdayFridaySaturdaySunday
Booking hours09:0012:0014:0017:30 Add a slot
Your team sets the rules and adjusts them.
Before the appointment

The time is booked.
Remind your customer.

  1. BookingLéa, Phone AI agentLéaPhone

    Confirm the details

    The agent repeats the time and the practical details of the appointment.

  2. Before the appointmentLucie, SMS AI agentLucieSMS

    Send a reminder

    A call or an SMS reminds the customer of the appointment, to reduce no-shows. SMS and workflows are available from Pro.

  3. For your teamLéa, Phone AI agentLéaPhone

    Keep track of the replies

    The conversation record lets you pick up the customer’s change requests or questions.

Set up the confirmation workflow · See a property viewing confirmation template

Compare

Online calendar, front desk
or AI appointment setter?

What matters to your teamOnline calendarFront deskStarleads AI agent
By phoneNoDuring office hoursYes, 24/7
By SMS or WhatsAppNoRarelyYes, from Pro
ConfirmationAn automatic emailManual or automated, depending on your toolsSMS or WhatsApp, from Pro
The calendarThe tool’s ownYoursYours, from Pro
What it asks of your teamKeeping the online calendar up to dateOne person tied up during each bookingKeeping your rules and your calendar up to date
Setup

Your appointment booking,
in three steps.

From Starter: appointment requests by phone and on chat, and the use of your own number. From Pro: booking in your calendar, SMS, WhatsApp, confirmation and reminder.

01 · Configure

Tell it your rules

Days, hours, durations, reasons for appointments and questions to ask: you write in the agent’s instructions how Léa offers a slot.
Agent
LéaEnglishInbound
First message
Hello, you’ve reached Atelier Martin. I’m Léa, how can I help you?
Instructions
ContextAtelier Martin, a joinery workshop. Open Monday to Friday, 9:00 to 18:00.MissionAnswer calls, note the request and offer an appointment.RulesIf the caller asks for an adviser, transfer the call.
02 · Connect

Open your calendar to it

Google Calendar, Outlook Calendar or Cal.com connect from your workspace, depending on the connections available for your tool.
From ProSee integrations →
Tools3/3 selected
Check availabilityGoogle CalendarConfigured
Book the slotGoogle CalendarConfigured
Send the confirmationGmailConfigured

The selected tools will be available to this agent.

tools from Pro
03 · Go live

Hand it your calls

Call forwarding, or your SIP line (internet telephony), brings your calls to Léa. You try it out before going live.
Simulation testPassed
Name
Prospect in a hurry: quote request
Scenario
You are Sarah, a shop manager. You want a quote before Friday and you are in a hurry.
Success criteria 3 / 3 criteria met
The agent asks when the quote is needed
The agent offers an appointment
The agent stays polite and concise
Maximum exchanges: 10Tool simulation: yes
BEFORE YOU START

Questions you may still have.

Can I keep my current online booking calendar?

Yes. Bookings made online and those taken by your agents go into the same connected calendar, from Pro. Léa works on the phone, Marc on chat, Lucie by SMS and Sara on WhatsApp.

What if none of the slots suit the customer?

The agent offers other slots, according to your instructions. On the phone, it can also transfer the call to a member of your team. From Pro, it can send your booking link by SMS or on WhatsApp.

Can my customers also request an appointment on my website?

Yes. Marc, the chat agent on your website, takes down appointment requests from Starter. From Pro, with your calendar connected, he offers a free slot and books it during the conversation.

Is there free appointment booking software?

You can try Starleads free for 7 days, with no limits. After that, the agent answers from €79 excl. VAT a month on Starter with a 12-month commitment, with 118,800 credits to use over the year and no monthly quota. Calendar booking, SMS and WhatsApp are included from Pro, at €239 excl. VAT a month with a 12-month commitment.

Léa, AI phone agent

Starleads is coming to the UK and Europe.

Starleads is available in France today. Join the waitlist and we’ll email you as soon as it opens in your country.

Coming soon

Starleads is coming to the UK and Europe.

Starleads is available in France today. Leave your work email and we’ll let you know as soon as it opens in your country. Have a custom project? Tell us about it and we’ll get back to you.

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