SMS automation with an AI agent that replies.
Lucie confirms, reminds and follows up by SMS. When your contact replies, she carries on the conversation according to your instructions.
Available in France today. Coming soon to the UK and Europe.
LucieYour AI agent for SMS
Your instructions. Your agent’s answers.You send an SMS.
Lucie answers your customers’ questions.
Confirmation, reminder or follow-up: the first message opens a conversation. Explore two example conversations with Lucie.
The appointment is booked. Lucie confirms it.
Once the booking is made, your workflow hands the confirmation to Lucie. The customer can reply to her directly.
- 01An appointment is booked
- 02Lucie sends the SMS
- 03The customer replies
LucieYour AI agent for SMSExample reply based on the company’s instructions.
In your workspaceLucieSMS- Summary
- Appointment confirmed. The customer will bring their quote.
- Category
- Appointment confirmation
- Next step
- Appointment on Tuesday at 14:30
The SMS goes out.
The conversation begins.
Set a sending date for each contact, or trigger the message after a conversation. You write the first text; what follows depends on the reply.
Discover workflowsOne date per contact in your SMS campaign.
Confirmation, reminder or follow-up, according to your instructions.
A question or a change of plan? The conversation carries on.
Lucie handles the conversation.
You set the instructions.
Your information, the tone and the requests to pass on: see your agent’s settings in the app.
LucieEnglishSMSA message comes in.
A callback, an appointment or a follow-up in the CRM.
After the SMS, a workflow organises what comes next: Léa calls back at the agreed time, your CRM is updated or your team picks up the request. From Pro.
Your conversations, protected
Your conversations are hosted by OVH, in France, and encrypted. They are never used to train the models.
Security and sovereigntyYour team stays in control
A question goes beyond Lucie’s role? Your instructions set the details to collect and the requests to pass on to an adviser.
Discover AI customer serviceYour questions,
straight answers.
In short. An automated SMS goes out on the date set for each contact, or right after a conversation. With Starleads, when the contact replies, Lucie, your AI agent for SMS, carries on the conversation 24/7, from Pro.
Another question?Write to us They are SMS messages that go out without your team having to send them, followed by a real conversation. The agent reads what the contact writes back and replies according to your instructions. Your team can see the conversation and any requests to follow up.
With a workflow, from Pro. When the appointment is booked, the workflow hands the contact to Lucie. She sends the confirmation, then the reminder on the date you set. You write the messages.
In Starleads, they are hosted by OVH, in France, and encrypted at rest and in transit. They are never used to train the models. You find them in your workspace, like your calls.
SMS is included from Pro, at €239 excl. VAT a month with a 12-month commitment, and in Business, at €479. A contact uses 44 credits with Pro and 42 with Business, with no commitment. This covers 24 hours of conversation, and the window restarts with each reply from the contact. The trial lasts 7 days, free and with no limits.
Starleads is coming to the UK and Europe.
Starleads is available in France today. Join the waitlist and we’ll email you as soon as it opens in your country.