WhatsApp AI agent: answer your customers, even after closing time.
Sara answers your customers’ messages using your documents. Your team can see the conversations and the requests to follow up.
Available in France today. Coming soon to the UK and Europe.
Your business, in the conversation.
SaraYour AI agent on WhatsApp
Your instructions. Your agent’s answers.Your customers message you.
Sara keeps the conversation going.
A question in the evening or an appointment to prepare: Sara answers in WhatsApp, then your team finds the conversation in Starleads.
The message arrives in the evening. Sara answers the same evening.
Sara draws on your company’s documents to answer your customer.
- 01A message on WhatsApp
- 02Sara checks your information
- 03The request is sorted
SaraYour AI agent on WhatsAppFictional list of documents, provided here by the company.
In your workspaceSaraWhatsApp- Summary
- The customer received the list of documents to bring to their appointment.
- Category
- Practical information
- Next step
- Request answered
Your WhatsApp Business.
A clear framework for every conversation.
Connect your account to Starleads through the official WhatsApp Business API. To start a conversation yourself, use a template approved by Meta with a contact who has given their consent.
See the WhatsApp Business integrationSara answers with your documents and your instructions.
The contact’s consent and a message template approved by Meta.
Transcript, summary and topic in your Starleads workspace.
Sara handles the conversation.
You set the instructions.
Your information, the tone and the requests to pass on: see your agent’s settings in the app.
Connected to Starleads through Meta
- Agent
- Sara
- Channel
- Outbound messages
- Templates approved by Meta
A message comes in.
A callback, an appointment or a follow-up in the CRM.
The conversation can lead to an appointment, a callback from Léa or a follow-up in the CRM. You connect your tools and set the steps in your workflows, from Pro.
Your conversations, protected
Messages go through WhatsApp, and therefore through Meta. On the Starleads side, conversations and summaries are hosted by OVH, in France, and encrypted. Meta fees are separate from Starleads credits.
Security and sovereigntyYour team stays in control
A question goes beyond Sara’s role? Your instructions set the details to collect and the requests to pass on to an adviser.
Discover AI customer serviceYour questions,
straight answers.
In short. A WhatsApp AI agent answers your customers’ messages 24 hours a day, using your documents and your instructions. Sara, your Starleads WhatsApp agent, sorts each conversation for your team. To write first, she uses your message templates approved by Meta.
Another question?Write to us Many WhatsApp chatbots offer buttons and answers prepared in advance. A WhatsApp AI agent understands a message written in the customer’s own words and answers according to your instructions. It also collects the useful details and sorts the conversation by topic.
You decide, in her instructions. She can note the request and sort it for your team. She can also offer the customer a callback: from Pro, Léa then calls them, thanks to workflows.
Messages go through WhatsApp, and therefore through Meta, like any WhatsApp conversation. On the Starleads side, conversations and their summaries are hosted by OVH, in France, and encrypted. They are never used to train the models.
WhatsApp is included from Pro, at €239 excl. VAT a month with a 12-month commitment. With the 12-month commitment, a conversation uses 38 credits with Pro and 36 with Business (48 and 46 with no commitment), from the contact’s first reply. The fees Meta charges for WhatsApp are not included in these credits.
Starleads is coming to the UK and Europe.
Starleads is available in France today. Join the waitlist and we’ll email you as soon as it opens in your country.