AI agents for training providers

Your applicants get their answers.
Your team supports their enrolment.

Your agents answer questions about your courses and chase incomplete applications. Your training team gets the context it needs to support each applicant.

Available in France today. Coming soon to the UK and Europe.

A question or a missing documentYour situation
The agent follows your instructionsThe conversation
Your adviser picks up the applicationYour team takes over
See real-life situations
SITUATIONS YOU FACE

An everyday problem.
A clear next step for your team.

Choose a situation to see the conversation and the actions set up in this example.

THE STARTING POINT

A prospective learner compares courses after work. Your office is already closed.

WITH STARLEADS

The prospective learner compares courses. Marc answers.

Marc checks your course information and finds the course date your visitor is interested in.

A question in the evening
Marc · AI agentWebsite chat · 20:30
your prospective learnerDo you offer an online Excel course?
MarcYes, this course is available online. What level are you looking for?
Information about your course

Here is the information you asked for about the course date and its prerequisites.

  1. The conversationMarc in conversation
  2. Action 1Course information used to answer
  3. Action 2Request added to HubSpot
  4. Action 3Course details sent via Gmail
YOUR RULES, IN EVERY CONVERSATION

The agent takes over.
You stay in control.

Your course information frames the answers. Your team approves applications and funding.

You provide course outlines, dates, prerequisites and the documents required, then keep them up to date.

The agent notes the situation the person describes. It doesn’t approve funding or give personal advice.

An unanswered question or a special case goes to your team with the contact details and the context.

Your agent’s instructionsChanges saved
01/03The information available
Instructions:
The information available

You provide course outlines, dates, prerequisites and the documents required, then keep them up to date.

Your team sets the rules and adjusts them.
Compare

Admissions team, contact form
or AI agent?

Three ways to answer a prospective learner.

What matters to your teamAdmissions teamContact formStarleads AI agent
Evenings and weekendsDepending on your opening hoursA request to handle the next dayMarc answers on chat, Léa on the phone
Questions about course datesDepending on availabilityAn email reply, laterAn answer taken from your course information
FundingDiscussed by phoneA free-text field to read throughSituation and intended funding noted for your adviser
Incomplete applicationsChased by handFollow-up to organise separatelyChased by Léa, at the times you set
Setup

Your agent for learners,
in three steps.

Chat and phone answers, knowledge base and application follow-up from Starter · appointments in your advisers’ calendars, SMS, WhatsApp, webhooks and workflows from Pro.

01 · Configure

Give it your course information

Course outlines, course dates, prerequisites, application documents, and what it should note about funding.
Knowledge baseUpload
DOCUMENT NAMESTATUS
Course outlines.pdfCompleted
Course dates.pdfCompleted
Enrolment documents.pdfCompleted
02 · Connect

Add Marc to your website

You test the agent in your workspace, then add it to your website by pasting a few lines of code into its pages.
See the website chatbot →
MarcA question? Let’s chat!
VWhat documents do I need to enrol?
Which course are you interested in? I’ll check the list of documents you need.
Type your message
Widget in Chat mode (Voice mode also available)
03 · Automate

Schedule the follow-ups

Each list of incomplete applications becomes a call campaign: you set the time slots and the interval between attempts.
See automated calls →
Create a campaignSchedule settings
Number of call attempts
4 (limited to 4)
Delay between two attempts (hours)
2
Simultaneous calls
3 calls in parallel
Time zone
Europe/Paris
Call days
MonTueWedThuFriSatSun
Default time slots
09:00 – 12:0014:00 – 17:00
Calls allowed on public holidays
BEFORE YOU START

Questions you may still have.

Does it connect to our training management software?

From Pro, requests can be sent to your tools by API or webhook, with their summary. Whether the agent can look things up in your software during the conversation depends on its API and the requests you set up.

Do I need to change my number? How do calls reach Léa?

No. Call forwarding sends calls to Léa during training sessions, in the evening or when reception is busy. A SIP line or extensions can also be connected from Pro.

What does the agent do if the answer isn’t in your course information?

It follows your instructions: say it doesn’t have the information and pass the question on with the contact details, or transfer the call to an adviser. It doesn’t approve funding.

How much does a chat conversation cost?

With the 12-month commitment, a conversation on your website chat uses 42 credits on Starter, 40 on Pro and 39 on Business (53, 51 and 49 with no commitment). 1 credit = €0.01 excl. VAT. Starter costs €79 excl. VAT a month with a 12-month commitment and 118,800 credits included for the year (or €99 with no commitment, with 9,900 credits a month). You can try Starleads free for 7 days first, with no limits.

Can it book an appointment with a training adviser?

Yes, from Pro, with the adviser’s calendar connected: Google Calendar, Outlook, Cal.com or Calendly, for example. The agent offers a free slot and books it during the conversation. With Starter, it notes the request.

Léa, AI phone agent

Starleads is coming to the UK and Europe.

Starleads is available in France today. Join the waitlist and we’ll email you as soon as it opens in your country.

Coming soon

Starleads is coming to the UK and Europe.

Starleads is available in France today. Leave your work email and we’ll let you know as soon as it opens in your country. Have a custom project? Tell us about it and we’ll get back to you.

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