When you can’t pick up, Léa gathers the caller’s reason for calling, contact details and availability.
Available in France today. Coming soon to the UK and Europe.
A call to transferLéa · Phone · 10:30HandledI need to speak to the person managing my job.
I’ll put you through to the person managing your job.
The call continues with the right person.
The caller reaches the right person without waiting for a callback.
Actions
Reason added in HubSpot
Conversation summary sentChoose a situation to see the conversation and the actions set up in this example.
Your team is in a meeting. The request is already noted.
While you’re awayYour customerI’m calling back about the renovation quote you sent yesterday.
LéaI’ll note your question. When can our team call you back?
Your request has been logged. Our team will get back to you.
The conversationLéa in conversationAction 1Contact updated in HubSpotAction 2Summary sent via Gmailof calls come in outside opening hours
calls handled outside opening hours that would have gone to voicemail
of inbound calls answered by our AI agents
You choose when Léa takes over and what she does with each message.
After a set time with no answer, while you’re away or after closing time: you set up call forwarding.
Reason, contact details, availability: you decide what you need to call back.
You set the reasons and the number of the person to reach directly.
Your agent’s instructionsChanges saved | What matters to your team | Voicemail or answering machine | Starleads AI answering service |
|---|---|---|
| The caller | Leaves a message, if they want to | Talks with Léa |
| Handling | Someone has to listen to each message | A written summary, sorted by topic |
| The callback | Up to you to organise | Triggered by a workflow, from Pro |
| What it asks of your team | Listening back to and sorting every message | Reading the summary and calling back |
AI answering service and call forwarding from Starter. SIP line, email, webhooks, confirmation SMS and scheduled callback from Pro.
| NUMBER | ORIGIN | FLOW | STATUS |
|---|---|---|---|
| 01 89 00 00 00 | Imported | InboundOutbound | Assigned |
| 05 56 00 00 00 | Imported | Inbound | Assigned |
| 04 28 00 00 00 | Imported | Outbound | Available |
LéaEnglishInbound
GmailConfiguredHubSpotConfigured
Google CalendarConfiguredThe selected tools will be available to this agent.
The receptionist welcomes and routes calls. The answering service steps in when you don’t pick up, based on your call forwarding. It gathers the details you need for what comes next.
Introduce your business, say that it’s an AI and explain what happens next. For example: “Hello, I’m Léa, your company’s AI assistant. I’ll take down your request so our team can call you back.” You adapt this message in the agent’s instructions.
You can try the Starleads AI answering service free for 7 days, with no limits. After that, it runs from €79 excl. VAT a month on Starter with a 12-month commitment, with 118,800 credits to use over the year and no monthly quota. An inbound call uses 28 credits with Starter with the 12-month commitment, or 36 with no commitment, whatever its length (1 credit = €0.01 excl. VAT).
They are hosted by OVH, in France, and encrypted at rest and in transit. You can delete the recording of a conversation at any time. Your calls are never used to train the models.
Starleads is available in France today. Join the waitlist and we’ll email you as soon as it opens in your country.