AI receptionist

Your team is busy.
Your callers are looked after.

Léa answers, informs and routes calls according to your instructions.

Available in France today. Coming soon to the UK and Europe.

SITUATIONS YOU FACE

An everyday problem.
A clear next step for your team.

Choose a situation to see the conversation and the actions set up in this example.

Even after closing time, requests are logged and ready to handle.

After closing time
Léa · AI agentPhone · 19:42
Your customerGood evening, I’d like a quote for my bathroom.
LéaI’ll take down your project and your details so our team can call you back.
Lucie · SMS received at 19:44

Your quote request has been logged. Our team will call you back when we open.

  1. The conversationLéa in conversation
  2. Action 1HubSpot record completed
  3. Action 2Lucie confirms by SMS
  4. Action 3Summary sent via Gmail
12%

of calls come in between 12:00 and 14:00, when reception is often closed

27%

of calls come in outside opening hours

99%

of inbound calls answered by our AI agents

YOUR RULES, IN EVERY CONVERSATION

The agent takes over.
You stay in control.

You set the answers, the hours and the handovers to your team.

All day, or only when your team can’t pick up: you choose.

You set the reasons for transfer and the number of the right person.

Depending on your instructions, Léa takes the request or transfers the call to your team.

Your agent’s instructionsChanges saved
01/03When Léa answers
Léa answers
All dayIf nobody picks up
Answering daysMondayTuesdayWednesdayThursdayFridaySaturdaySunday
Time slots09:0018:00 Add a slot
Your team sets the rules and adjusts them.
Setup

Your business switchboard,
in three steps.

AI receptionist and call forwarding from Starter. Use of your own number, confirmation SMS, scheduled callback and calendar from Pro.

01 · Configure

Tell it how to greet callers

First message, opening hours, when to transfer a call and to which number: you write it in the agent’s instructions, in plain language.
Agent
LéaEnglishInbound
First message
Hello, you’ve reached Atelier Martin. I’m Léa, how can I help you?
Instructions
ContextAtelier Martin, a joinery workshop. Open Monday to Friday, 9:00 to 18:00.MissionAnswer calls, note the request and offer an appointment.RulesIf the caller asks for an adviser, transfer the call.
02 · Connect

Give it your documents

Prices, opening hours, frequently asked questions: drag your files into the knowledge base. From Pro, you can also connect your applications (CRM, email, calendar).
Knowledge baseUpload
DOCUMENT NAMESTATUS
Opening hours and prices.pdfCompleted
Frequently asked questions.docxCompleted
Delivery terms.pdf
Tools3/3 selected
Create the contactHubSpotConfigured
Send the summaryGmailConfigured
Create an eventGoogle CalendarConfigured

The selected tools will be available to this agent.

tools from Pro
03 · Go live

Hand it your calls

Call forwarding, or your SIP line (internet telephony), brings your calls to Léa. You try it out before going live.
Simulation testPassed
Name
Prospect in a hurry: quote request
Scenario
You are Sarah, a shop manager. You want a quote before Friday and you are in a hurry.
Success criteria 3 / 3 criteria met
The agent asks when the quote is needed
The agent offers an appointment
The agent stays polite and concise
Maximum exchanges: 10Tool simulation: yes
Compare

Human receptionist, voicemail
or AI receptionist?

What matters to your teamHuman receptionistVoicemailStarleads AI receptionist
WhenDuring office hoursAt any hour, with no answerAt any hour, 24/7
Several callsOne at a timeEach caller leaves a message1 to 10 at once, depending on your plan
Inform and transferYesNoYes, with your documents and your rules
Follow-upIn your tools, depending on how you workA message to listen back toA summary, sorted by topic, in your workspace
What it asks of your teamOne person tied up for each callListening back to every messageKeeping your instructions and documents up to date
BEFORE YOU START

Questions you may still have.

How does an AI receptionist work?

It answers using your information, takes a message or transfers the call, according to your instructions.

How is it different from an AI answering service?

The AI receptionist welcomes, informs and routes the calls you hand over to it. The answering service takes the calls that go unanswered and gathers the details you need to call back.

Can Léa book appointments too?

Yes, from Pro. Connected to your calendar, she offers a slot and books it during the call: that’s the role of an AI secretary. The details are on the Appointment booking page.

How much does an AI receptionist cost for a business?

Starter costs €79 excl. VAT a month with a 12-month commitment and 118,800 credits for the year, to use as you wish, or €99 excl. VAT a month with no commitment, with 9,900 credits a month. Whatever its length, an inbound call uses 28 credits with Starter, 27 with Pro and 25 with Business with the 12-month commitment, or 36, 34 and 32 with no commitment (1 credit = €0.01 excl. VAT). You can try it free for 7 days first, with no limits.

What happens to my call data?

It is hosted by OVH, in France, and encrypted at rest and in transit. Your calls are never used to train the models. The details are on the Security and sovereignty page.

Does Léa answer in other languages?

Yes: in French, English, German, Spanish and Italian. The language is set agent by agent, with a choice of voice for each.

Léa, AI phone agent

Starleads is coming to the UK and Europe.

Starleads is available in France today. Join the waitlist and we’ll email you as soon as it opens in your country.

Coming soon

Starleads is coming to the UK and Europe.

Starleads is available in France today. Leave your work email and we’ll let you know as soon as it opens in your country. Have a custom project? Tell us about it and we’ll get back to you.

We only use your email to let you know and to reply to you. Privacy