Your contacts come in
Import a list or send new requests from your tools.
Automated calling:
Léa calls your list.
Your team gets the answers.
Automated phone calls that hold a real conversation: Léa calls your contacts, asks your questions and passes on the answers. You choose the time slots, the retries and what happens after each call.
Available in France today. Coming soon to the UK and Europe.
From contact to next actionYour CSV listA form
Your CRM
Your CRM
LÉA · AI VOICE AGENTShe calls.
She calls.
She listens.
“You asked for a quote.
Let’s talk about what you need.”
AFTER THE CALLThe next step planned for your sales rep
Need · availability · next action
FROM LIST TO FOLLOW-UPEvery call moves
Every call moves
the conversation forward.
Léa leads the conversation
She asks your questions and collects the details your team needs.
Unreachable contacts get another call
Retries follow your time slots and the delay you have chosen.
The next step is planned
A summary in Starleads, then the actions you have set up in your tools, from Pro.
At your paceYou set the rules.
You set the rules.
Léa follows them.
Your time slots, your retry delay.
Up to 4 attempts per contact.
Campaign settingsExample
MonTueWedThuFriSatSun
After the callYour team knows
Your team knows
what to do next.
The summary, the answers and the contact’s status are gathered in their record.
Discover call analyticsContact detailsContact reached
Contact 01Called by Léa
- Summary
- Would like to talk to an adviser tomorrow morning.
- Availability
- Tomorrow morning
- Category
- Call back
Details saved in Starleads
A campaign for each goalYour contacts have things to tell you.
Your contacts have things to tell you.
Let Léa ask the questions.
Keep your records up to date
Check contact details and the information your business needs. The answers go into the conversation record.
Collect customer feedback
Prepare a satisfaction survey with your questions. Your team gets the answers and the points to follow up.
Confirm what’s planned
An appointment or a visit is coming up: the agent calls to confirm the details, following your campaign.
Organise confirmationsAttempts and contactsA message for each attempt.
A message for each attempt.
A contact list you reuse.
Prepare up to four different voicemail messages, one per attempt. You decide what Léa leaves when she can’t reach the person.
Contact lists can be reused from one campaign to the next. You set up a new goal with the contacts you already have.
When the call reaches voicemail
01
Hello, I’m Léa, the AI assistant. I’m calling about your quote request…
02
Hello, it’s Léa, the AI assistant. I’m getting back to you about your quote…
Examples for the first two attempts, to complete with your contact details and campaign rules.
Taking calls matters too.
See the Phone channel and how your inbound calls are handled.
SetupYour first campaign,
Your first campaign,
in three steps.
Agent instructionsLéa
Léa Outbound calls
Her role
You call back the people who filled in our form.
Her questions- What do you need?
- When would you like us to get back to you?
Léa introduces herself as an AI.
Before you start
Questions you may still have.
Can an automated call go out as soon as a lead fills in a form?
Yes, from Pro. Your form sends the lead to Starleads by webhook (an automatic transfer), and a workflow adds it to the campaign. Léa calls the lead within your campaign’s allowed time slots and asks your qualification questions. The details are on the Lead qualification page.
What happens when a contact wants to talk to a person?
Léa transfers the call to your team, following the rules written in her instructions: in which cases, and to which number. The summary of the conversation is waiting for your adviser in the Starleads workspace.
Are automated calls allowed?
The rules depend on your country and on whether you call businesses or individuals. On the Starleads side, your agent says it is an AI in its first message, and opt-outs are taken into account. In the UK, the ICO sets out the rules on ico.org.uk.
How much does an automated call cost?
An outbound call is counted per contact, not per attempt: up to 4 attempts, voicemail included. With the 12-month commitment, a contact uses 38 credits on Starter, 36 on Pro and 35 on Business; with no commitment, 48, 46 and 44 (1 credit = €0.01 excl. VAT). Plans start at €79 excl. VAT a month with a 12-month commitment, credits included.
What happens to my contact and call data?
It is hosted by OVH in France, in the EU, and encrypted at rest and in transit. You can delete recordings at any time. Your calls are never used to train the models.
Starleads is coming to the UK and Europe.
Starleads is available in France today. Join the waitlist and we’ll email you as soon as it opens in your country.