Before
A customer asks for a quote by phone
Léa notes what they want, their contact details and the timeframe they have in mind.
LéaPhoneRespond.io integration: carry on in writing after the call.
Léa collects the request on the phone. A workflow sends the follow-up message from Respond.io, where your team carries on the conversation. From Pro.
Available in France today. Coming soon to the UK and Europe.
In your Starleads workspace
Message sent via Respond.ioSent
- Channel
- Subject
- Recap of the quote request
- Sent
- After the call
- Next step
- Your team takes over
Your agent in actionAfter the call,
After the call,
the conversation carries on in Respond.io.
LéaPhoneDuring
The conversation is summarised
As soon as the call ends, Léa writes the summary and files it under a category you have defined.
LéaPhoneAfter
Your team takes over in writing
A workflow sends a message from Respond.io, where your advisers find the customer and carry on the conversation.
LéaPhoneFrom ProRespond.io integrationLéa on the phone,
Léa on the phone,
your team in writing.
Your team already follows its conversations in Respond.io. The integration adds a message there after Léa’s calls, so the conversation continues in the same tool.
The workflow, a chain of automatic actions, picks the message according to the category. After a quote request, a recap. When the customer is waiting for a callback, a message to let them know it’s coming.
See also: lead follow-up, workflows and all the integrations.
Start with peace of mindYour questions,
Another question?Write to us
Your questions,
straight answers.
In short. With the Respond.io integration, what your customers tell Léa on the phone continues in writing, from your Respond.io account. Léa answers 24/7, and a workflow sends the follow-up message.
Another question?Write to us No. Respond.io remains the place where your team replies in writing. Starleads brings the AI agents on the phone and the workflows that link the two.
Select Respond.io in the integrations catalogue and authorise the connection to your account. All that’s left is to add it to the relevant workflows.
Yes: Pro, at €239 excl. VAT a month with a 12-month commitment, or Business, which include integrations, workflows and the API. Trial: 7 days, free and with no limits.
Starleads is coming to the UK and Europe.
Starleads is available in France today. Join the waitlist and we’ll email you as soon as it opens in your country.