SMSAPI integration: send the follow-up SMS after the call.
A workflow uses your SMSAPI account to send a confirmation or a summary. You choose the message and when it is sent. From Pro.
Available in France today. Coming soon to the UK and Europe.
- Channel
- SMS
- Subject
- Address and opening hours
- Sent
- After the call
- Trigger
- Workflow
From a call
to an SMS sent by SMSAPI.
- Before
Léa takes the request
On the phone, she notes what the customer needs: address, opening hours, documents to bring.
LéaPhone - During
The outcome of the call triggers the planned message
At the end of the call, Léa files the conversation under a category you define.
LéaPhone - After
The SMS goes out from your account
A workflow picks the text planned for this category and sends it from your SMSAPI account.
LéaPhoneFrom Pro
You keep SMSAPI,
your calls trigger the messages.
Your text messages already go out from SMSAPI. The integration links these messages to the calls your AI agents handle.
A workflow, a chain of automatic actions, reads the outcome of the call and sends the right message. Appointment booked: a confirmation. Quote request: a message saying a sales rep will call back.
You write each text once, then it goes out at the right moment, with no copying and pasting. See also: automated SMS, workflows and all the integrations.
Your questions,
straight answers.
In short. With the SMSAPI integration, your workflows send text messages from your SMSAPI account, right after a call with Léa. Léa answers 24/7: the follow-up message goes out even when your team is away.
Another question?Write to us Yes, with the Starleads SMS channel. Lucie, the SMS AI agent, reads your contacts’ replies and carries on the conversation.
SMSAPI is in the catalogue of your Starleads workspace. Depending on the case, the connection asks for an authorisation or an access token from your SMSAPI account.
Integrations and workflows are part of Pro, at €239 excl. VAT a month with a 12-month commitment, and of Business. Trial: 7 days, free and with no limits.
Starleads is coming to the UK and Europe.
Starleads is available in France today. Join the waitlist and we’ll email you as soon as it opens in your country.