Léa notes what the request is about and when the caller is available, without giving legal advice. Your firm decides what happens next and which consultations to arrange.
Available in France today. Coming soon to the UK and Europe.
The agent follows your instructionsThe conversationChoose a situation to see the conversation and the actions set up in this example.
A prospective client calls while the lawyer is in court. The area of law, the subject and their availability still need collecting.
Léa records the request without giving an opinion, then uses the connected calendar if you have set it up.
A call while you’re in courtThe callerI’d like an appointment about a settlement agreement.
LéaI’ll note what your request is about. When are you available for a first consultation?
Your consultation is confirmed for the agreed slot. Here is the firm’s address.
The conversationLéa in conversation
Action 2Consultation bookedYou set the firm’s areas of practice, the reasons for transfer and the details to collect.
The agent doesn’t analyse the situation or comment on the chances of success. It passes on the request in the caller’s own words.
You match each area and reason for calling to the right person: a secretary, an associate or a lawyer.
You write the messages sent. In this example, the SMS gives only the date, time and address, not the subject of the consultation.
Your agent’s instructionsChanges saved The agent doesn’t analyse the situation or comment on the chances of success. It passes on the request in the caller’s own words.
Phone, chat and testing from Starter. Calendar, follow-up messages and workflows from Pro.
| DOCUMENT NAME | STATUS |
|---|---|
| Areas of practice.pdf | Completed |
| Practical information.pdf | Completed |
| Reception instructions.pdf | Completed |
LéaEnglishInboundNo. You set its limits in its instructions: it doesn’t analyse any situation or comment on the chances of success. It notes the request in the caller’s own words and passes it to the lawyer concerned.
Yes, from Pro, when the firm’s calendar is connected to the agent (Google Calendar, Outlook or Cal.com, for example). It offers a slot with the lawyer for the right area of law, and can also move or cancel it.
Not by default. Transcription, the AI model and the synthetic voice run at OVH, in France, and are replicated at Scaleway, another French host. Under the GDPR, your firm remains the controller: Starleads acts as a processor, under a contract signed with each customer.
You choose the transfer number: your front desk, an associate or your mobile. In its instructions, you describe what is urgent, for example a client held in police custody. Everything else arrives summarised in your Starleads workspace.
Starleads is available in France today. Join the waitlist and we’ll email you as soon as it opens in your country.