Google Calendar integration: book appointments during the call.
Léa checks your free slots in Google Calendar and books the one the customer chooses. The appointment appears in your calendar, with nothing to copy over. From Pro.
Available in France today. Coming soon to the UK and Europe.
- Calendar
- Google Calendar
- Slot
- Tuesday 14:30
- Customer
- Claire D.
- Confirmation
- SMS sent
A car service booked on Sunday,
the workshop ready on Monday.
- Before
On Sunday, a customer calls the garage
His car is making a worrying noise. Léa notes the model, the problem and when he is available.
LéaPhone - During
Léa books the appointment
She reads the free slots in Google Calendar and offers Monday at 8:30. The appointment is in the calendar before the call ends.
LéaPhoneFrom Pro - After
On Monday, the workshop knows what to prepare
The workshop manager opens the calendar and reads the call summary in your Starleads workspace.
LéaPhone
Google Calendar,
kept up to date during the call.
Your team already works in Google Calendar. Léa reads the free slots there before offering a time: the customer leaves with an appointment that is genuinely available.
If a customer cancels or wants to move the appointment, Léa finds it in Google Calendar, then moves or deletes it. You set the permitted actions for each agent.
Lucie can then confirm by SMS, thanks to workflows, chains of automatic actions that you set up. See appointment booking, the Outlook Calendar integration and all the integrations.
Your questions,
straight answers.
In short. With the Google Calendar integration, Léa checks your availability and adds the appointment to Google Calendar during the call. At weekends too: 9% of calls come in on a Saturday or Sunday.
Another question?Write to us From the integrations catalogue, choose Google Calendar and authorise access with your Google account. Then give the tool to Léa.
Yes, on every plan. In her instructions, you say when to transfer and to which number, and the call goes straight through.
You need the Pro plan, at €239 excl. VAT a month with a 12-month commitment, or Business. With Starter, Léa answers and takes requests, but without reading or filling in your calendar.
Starleads is coming to the UK and Europe.
Starleads is available in France today. Join the waitlist and we’ll email you as soon as it opens in your country.