Pipedrive integration: see the outcome of every call, without re-typing.

1. Before

   Léa reads the Pipedrive record

   Before talking to the contact, she checks what your team already knows about them.

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2. During

   She qualifies without asking twice

   She asks your qualification questions and skips anything already on the record.

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3. After

   Your sales rep takes over

   The status, the summary and the category land on the record. Your sales rep sees the details collected before calling back.

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Without the customer record, the agent may ask again for details you already have. With the Pipedrive integration, Léa opens the record during the conversation and adapts to what your team has noted there.

After the conversation, the agent writes to Pipedrive. If the contact is new, it creates it; otherwise it updates the existing record. The status goes on the record, along with the conversation summary and its category (“Appointment”, “Not interested”…).

A new lead can also trigger the call. It arrives through an inbound webhook: a web address, provided by Starleads, that receives the lead’s contact details. A workflow, a chain of automatic actions, then hands it to Léa.

Depending on the category, the same workflow can go further. It hands the contact to Lucie, who writes to them by SMS, or schedules a new call. You connect Pipedrive from the catalogue in your Starleads workspace. See also: lead qualification, lead follow-up and all the integrations.

The typical customer is the median: the middle value of the results calculated for each customer. They do not guarantee your own results.