Before
An employee calls the training centre
They want an appointment to choose the right course. Léa notes their plans and how they intend to fund the training.
LéaPhoneMicrosoft Bookings integration: book appointments during the call.
Léa checks your free slots in Microsoft Bookings and books the one the customer chooses. The appointment appears in your calendar, with nothing to copy over. From Pro.
Available in France today. Coming soon to the UK and Europe.
In your Starleads workspace
Appointment addedBooked
- Calendar
- Microsoft Bookings
- Slot
- Tuesday 14:30
- Customer
- Claire D.
- Confirmation
- SMS sent
Your agent in actionA guidance appointment,
A guidance appointment,
booked in Bookings over the phone.
LéaPhoneDuring
Léa opens the Bookings calendar
She offers two free slots and books the one the employee prefers, before hanging up.
LéaPhoneFrom ProAfter
Sara confirms on WhatsApp
Thanks to a workflow, a chain of automatic actions, the employee receives the confirmation on WhatsApp, with the date and the centre’s address.
SaraWhatsAppFrom ProMicrosoft Bookings integrationOnline booking with Bookings,
Online booking with Bookings,
and Léa on the phone.
With Microsoft 365, Bookings publishes your appointment slots online. People who call now get the same thing, by voice: Léa reads your availability and books the slot.
An appointment to move or cancel? Léa handles it when the person calls back. You decide, agent by agent, whether it can book, reschedule or cancel.
See appointment booking, the WhatsApp channel, the Outlook Calendar integration and the other integrations.
Start with peace of mindYour questions,
Another question?Write to us
Your questions,
straight answers.
In short. With the Microsoft Bookings integration, Léa picks up, finds a free slot in Bookings and records the appointment there during the call. On average, our AI agents answer 99% of inbound calls.
Another question?Write to us Choose Microsoft Bookings in the integrations catalogue, then connect your Microsoft account in a few clicks. Finally, add the tool to Léa’s settings.
Yes. She relies on the documents you give her: course details, opening hours, address. If the answer isn’t there, your instructions say whether she transfers the call or notes the question.
Pro, at €239 excl. VAT a month with a 12-month commitment, or Business. Confirmation on WhatsApp needs the same plan, and Meta’s fees come on top of the credits.
Starleads is coming to the UK and Europe.
Starleads is available in France today. Join the waitlist and we’ll email you as soon as it opens in your country.